I ignored their help because I didn't ask for it, nor do I believe I need it. I don't understand how anyone can buy a high-end (expensive being relative) stereo component without having read reviews from a variety of sources to narrow the field, and auditioning the equipment in their system. I value the opinion of folks here and members of the DC Audio club over most on-line reviews.
Hence, I could care less about scientific measurements posted on ASR, or anyone's opinion of my evaluation methods especially their admin who wrote:
As to your trial, if you don't hear the distortions I heard with this DAC, I suggest learning to compare gear better as your ears are not working for you.
My ears work fine. And when I have folks over listening to one of my systems, no one has ever asked me about how anything measures or commented on distortion. But they have commented on how good my systems sound.
The DirectStream DAC that ASR seems to hate sounds really good in my system. It is more detailed than the Audio Mirror DAC, which I really like. My Mytek Liberty DAC is also quite detailed, but the DSD is more revealing without the glare. I arrived at these facts based on hearing not on measurements, and to me there is nothing subjective about it.