all tube phono preamp creating a crackling, fire-like sound


Hello
I just purchased an all tube phono preamp from an Audiogon seller. the preamp uses the following tubes:
5u4gb, Ob2, 6v6, and 5 12ax7. My problem is that one channel sounds totally awesome but the other channel is unlistenable with a crackling, fire like sound which a friend of mine said sounds like frying bacon. I have changed all of the tubes except for the 0b2. I have also tried a multitude of various interconnect cables, none of this has made any difference. The sound will go away for a couple of seconds and then it comes back, it also comes in waves, starting off low and then getting louder. I also ruled out it being a speaker problem by switching  speakers and their channel. 
Does anybody out there have any experience with an issue like this, and if so, what was the problem and how did you resolve it? I love this unit and I'm about to send it back the manufacturer, where hopefully the problem will be resolved.
thank you
dpoud
Sounds like a tube is going t*ts up. Do you have access to a good tube tester?

You got ripped off get your money back as unit has bad capacitors or resistors or both.
@dpoud

Given this is a phono preamp, its running through a line stage or may be driving the amplifier directly.


Either way, did you swap the interconnects at the output of the phono section left for right? If no, you need to do that, if yes, what happened?
If you have a new tube try it.

If you do not have a new tube very gently nudge the top of the suspect tube gently just a millimeter or two, barely moving it carefully with the eraser end of a pencil. I have had the exact situation you are describing and just nudging the tube a millimeter or so "seated" it properly. I still have the preamp and it works perfectly.  If you do not do this as gently as I mention please know I warned you as you can cause further damage to the unit.

If the two suggestions above do not work I would follow ebm's good advice ASAP.