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Lumin Player App Issues

Hi All -

Any Lumin streamer/DAC owners having issues with the Lumin App?  Half the time, the app can't find my Lumin T1 player and it's very frustrating.  Initially there was a lot of hype on the Lumin players - but I'm beginning to think otherwise. Customer service doesn't seem to respond to emails - which is a red flag.  I have the latest firmware.

Let me know if you guys are having issues and how you resolved.
128x128rdk777
jackd
1,038 posts
 
Have you tried re-booting everything all the way back to the router?
highpeakrider
43 posts
 
Sounds like a local network issue mine is always rock solid
rdk777's avatar
rdk777 OP
568 posts
 
@jackd I do occasional reboots - doesn't help much.

@highpeakrider Hmmm, could be - music streams fine, don't recall any issues once streaming.  It's just the app, can't find the player. It started happening pre-COVID, so I don't think its recent network issues (internet traffic).

Thanks for the responses.
tuberist's avatar
tuberist
951 posts
 
Lumin's lead software engineer Peter Lie is pretty responsive. Suggest going to the Roon website and "Lumin" hardware section and post. he will respond. My Lumin app is solid and ditto Roon played through my T2

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