Sad but true. One of my first audio buds was a tech. Sharp as a whip, one glance inside anything and he could see what was going on and what to check and how to fix it or make it better. But all he did all day long was fix one simple thing after another (and to him they were almost always simple) and talk to one idiot incomprehensible and uncomprehending customer after another. It is apparently very hard to deal with morons all day long and then somehow flip around and assume this one here isn't just like all the other morons.
Not saying he's right or wrong. Not saying you're a moron. Just saying it is what it is.
If you want something really well made that works beautifully and where you will be talking with an intelligent and thoughtful human being in every interaction then you want to ditch Cary and talk to Keith Herron. Or for tube amps Raven Audio. In your situation I would totally go with Raven.
Not saying he's right or wrong. Not saying you're a moron. Just saying it is what it is.
If you want something really well made that works beautifully and where you will be talking with an intelligent and thoughtful human being in every interaction then you want to ditch Cary and talk to Keith Herron. Or for tube amps Raven Audio. In your situation I would totally go with Raven.