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EMM Lab CDSD transport motor resonating

Has anyone experienced any sort of resonating sound coming from their CDSD when playing certain CDs. This has happenned to me on two discs, the latest one with "Shirley Eikhard - Stay Open, Track 1 - Take It To The Max". I assume it has something to do with the rotation speed of the transport on that given track, because it slowly fades away past the 2 minute mark, and doesn't occur on any other track. It is extremely annoying and surprising for a $7K transport. I'm starting to wonder if I need to send it back, but I'm hesitating considering how difficult it has been to get it in the first place.
nikki
tireguy
1,964 posts
 
My modified phillips did that a lot, it was the servo's for something(don't recall exactly what) compensating on scratched discs- even if there are light scratches it would make the noise a little bit. Some discs were unlistenable it was so loud- it seemed to be an issue for me only with redbook.
vvrinc
323 posts
 
(Camelot has sprung a leak.)

Sorry about your troubles but for that wad of money you spent, you should send it to be fixed immediately since it’ll probably get worse. The company should put you at the front of the line, backlog or no backlog. Considering Meitner’s fine reputation, I think they will.

Good luck.
jtinn
1,124 posts
 
Nikki: Feel free to call me at 503.221.0465 and I will be happy to troubleshoot with you. You can also email me your phone number and I can call you.

Best Regards,

Jonathan
503.221.0465
nikki OP
57 posts
 
Thanks for the offer Jonathan. I have also been given a contact name at EMM Lab to help work out my issues. I just haven't had the time to follow up. I am impressed by how dealers and distributors have responded so quickly to help resolve my problem. I'll be sure to post my findings.
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