Nikki,
My CDSD went back to Calgary last week via FedEx. I also sent two CD's that were problematic. Within 2 days my dealer nicely called me and told me that they had checked out machine at emmlabs. THey could definitely hear what I was complaining about. Yet, when they had the machine opened up they determined the transport was working normally. In fact, I was told it was compared to two or 3 other machines (including a new one) and it was no more noisey than the others. I was told part of the problem relates to how the Philips transport works. Regardless of whether the disc is a CD or SACD, it spins at SACD speeds. THe early tracks are read from the inside at a higher speed and the speed slows as it reads outward. THis explains why the noise goes away with later tracks. If you have an unbalanced disc, it will apparently make a noise at this faster speed... this is not a problem with the transport I'm told. So, the solution will be replacing the top, for one of the newer ones without ventilation holes and increased insulation. I think you had some of the same issues. So, I am just waiting for the CDSD and my discs to be shipped back to Eastern Canada so I can see if it is satisfactorily fixed. It sounds like you are happier that yours is now quieter. Time will tell. I hope so.
