EMM Lab CDSD transport motor resonating

Rcupka,
The distributor told me that my two previous units were quieter than the average. So either my expectations are out of line, or there are many others.
Just want to make it clear that my latest service call was not due to mechnical transport noises. It simply stopped working. This latest CDSD revision is my quietest so far.

Thom_y - Just curious, what was the final solution to your problem?

Nikki,

My CDSD went back to Calgary last week via FedEx. I also sent two CD's that were problematic. Within 2 days my dealer nicely called me and told me that they had checked out machine at emmlabs. THey could definitely hear what I was complaining about. Yet, when they had the machine opened up they determined the transport was working normally. In fact, I was told it was compared to two or 3 other machines (including a new one) and it was no more noisey than the others. I was told part of the problem relates to how the Philips transport works. Regardless of whether the disc is a CD or SACD, it spins at SACD speeds. THe early tracks are read from the inside at a higher speed and the speed slows as it reads outward. THis explains why the noise goes away with later tracks. If you have an unbalanced disc, it will apparently make a noise at this faster speed... this is not a problem with the transport I'm told. So, the solution will be replacing the top, for one of the newer ones without ventilation holes and increased insulation. I think you had some of the same issues. So, I am just waiting for the CDSD and my discs to be shipped back to Eastern Canada so I can see if it is satisfactorily fixed. It sounds like you are happier that yours is now quieter. Time will tell. I hope so.

Hi Thom_y,
Hope it all works out for you.

The ventilation holes are very problematic for allowing mechanical noises to escape. When they replaced my CDSD with the newer Philips drive, they did not have the new cases, so my transport still has these vents. I used Dynamat to plug them up and it has made a huge difference. Any mechanical noises that I still hear are only coming through the drawer now.

What's strange (but in a postive way) is that ever since they fixed my issue with the fuse, the CDSD is absolutely quiet - knock on wood. They never gave me an explanation as to what was done, but I'm starting to wonder if they put in a new drive. Apparently the fuse that died is not user serviceable?