2. misc-audio
  3. 157155-2092

Blusound app for Windows, upgrade issues

So I use this for my NAC C658. All works great until a new version is released. The unit itself upgrades fine, but installing the latest version (the windows control app) causes a freeze half way into the install. The last upgrade, they gave me a private direct dl link, after a week of no reply then another week of explaining their upgrade doesn't work on windows. Apparently I was speaking Sanskrit as they were baffled. New ver released a few days ago, and I'm going through it all again. 
Anyhoots, anyone having success with this?
128x128zufan
tomcy6's avatar
tomcy6
2,589 posts
 
I think you mean NAD C658. I checked the Windows app store and a search didn’t turn up any streaming apps for NAD.

I use the BluOS app for Android devices and it rarely even has a hiccup. I understand it works very well with Apple devices too. So if you have a phone or tablet, download the appropriate BluOs app and try it.
gdnrbob
4,445 posts
 
All my upgrades have been without issue on my Windows machine.
I would look at your firewall, if you have one, first.
Second, open a ticket with Bluesound again. Hopefully, they can do a remote check to find the issue. It takes time, but it is worth it.
I, too, had Bluesound issues, but after a few remote checks, it was finally resolved.
Bob
zufan's avatar
zufan OP
563 posts
 
Disabling the firewall for the install didn't fix it, alas. 

The green bar indicating install progress goes half way, and never further. 
alymere
20 posts
 
I had the same issue two months ago (Windows 10). Started a ticket, got the direct full install file and was listening to music again in less than one hour. So in my case they resolved it quickly. What bothers me is that they have known for some time about this problem and haven’t fixed it in the regular installation  package.
More to discover