2. misc-audio
  3. 157314-131781

What is up with Audio Research during the pandemic?

I ordered a set of tubes for my ARC Ref 3 line stage on May 4, 2020. So far, no tubes, no tracking number, and no contact initiated by ARC. I did get an email response last week from them saying that they were "... working on getting caught up in the shipping department and have not yet shipped your tubes." This post is not to hassle ARC in the midst of a crisis. My hope is that all there are safe and well. Many "non-essential" businesses are struggling and frankly, I want to do all I can to support them. Music has been a wonderful source of comfort and enjoyment for me, now more than ever. I can wait, but I would feel better if I knew that the ARC folks were doing OK.  
yabe1951
ghasley
2,487 posts
 
@yabe1951



No need to apologize, you didn’t do anything to attract that type of response.  Sometimes people wake up angry. They may even do so for valid reasons that are only valid to them. Alot of people are scared due to current events while others either enjoy or can’t help being scared and are simply looking for events to validate their feelings. Human nature that most are able to overcome.

The good news is ARC does a terrific job with their tubes and when yours arrive, they will be terrific. All the best and peace.
stereo5's avatar
stereo5
6,373 posts
 
MC give it a rest. Today we will top 100K deaths out of 1.7+million in the US who have had the virus. 2 close friends of mine died from this horrible illness. One of them was 55 and the other was 43. They were NOT in their 80’s. Take your conspiracy theory’s over to Briebart News. They will be happy to listen to all your conspiracy BS.
mapman's avatar
mapman
22,152 posts
 
Egocentrism is another pandemic spreading rampantly everywhere these days.
tomic601's avatar
tomic601
12,911 posts
 
Your local ARC dealer is probably in touch - thanks for posting about tubes - gives me energy to reach out and buy my local ARC guy lunch !!!!

mapman's avatar
mapman
22,152 posts
 
China is a top manufacturer of  vacuum tubes.  Also Russia and some Eastern European Countries.   Pandemic and trade wars could have an effect on prices and availability.  

Others might be able to provide more info on the topic.
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