TRL Marantz Sa-14

Ozzy-

?????
It is common practice that the receiver of a shipment,unfortunately, has to file the claim and go through the red tape. Paul worked diligently on behalf of Howard, by the way, with Fedex on this matter. We all heard about this Fedex screw up and are glad it is getting resolved.

Oldpet-

I spent 5 hours with the ST-225 a couple weeks ago. I heard it with a TRL SA14 source and two different sets of speakers-Soundlab M 1's and Aerial 7 B's.
It had a very natural detailed and resolving sound. The timbre of instruments was excellent and the soundstaging and extension was very very good.
A better match for the Aerials than the Soundlabs which would really need the big brother- the 550 watt ST 550.
Handled the Aerials very well which are no picnic either in terms of efficiency and load.
A very nice integrated amp with excellent build quality.

Thanks, Ozzy. Sounds like it is handled. :)

I dont know guys. If I bought something and a Comapny paid to ship it to me and insure it
I would think the shipper should deal with the problem not the Buyer.
Unless I am missing something, I think you should have got a replacement unit right away from TRL and TRL should collect the Shipping insurance refund when that matter is resolved.

Hey Ozzy-

You are missing something. Howard is just fine. He is going to end up with a much much better SOTA reference unit and I am sure in this situation they graciously gave him their preferred pricing they are able to get from Marantz.

Not sure why you are insisting there is a problem, but maybe you have nothing else to do.

Ozzy: I don't really understand. It appears that Howard is pleased with the fact that both he and Mr. Weitzel worked together to resolve the issue.

In other words, Mr. Weitzel DID deal with the problem, along with Howard.

I can understand your concern for your fellow audiophiles. I've recieved e-mails from several audiophiles about unethical business practices ... about one guy in particular.

According to the e-mails, there is one mod shop guy that has had units for well over a year and refuses to reply to phone calls and e-mails. (Care to take a guess, anyone?) I've heard stories that will make your stomach ache. OVER A YEAR! To those who have shared such stories with me, I've suggested that they contact the California State Attorney General to help them resolve the issue. It's a real shame that we have guys like this out there ruining it for the good, ethical modifiers out there.

TRL has shipped over 550 units in the last 9 months of doing mods and has had three that were damaged, despite their over-protective packaging. (Not bad odds, considering the threads you see both here and at Audio Asylum about shipping problems). They have been in business for over 15 years, selling a majority of their product overseas. (Shipping up to 1200 pound units). Mods are just a small portion of their business.

Best wishes :),

Jack