Quad ESL service, Electrostatic Solutions or Quads Unlimited ?

^^^^

If DIY is a choice, ER audio in Australia is an option.

Many great reviews and in talking with Rob the proprietor he was very helpful in helping me to troubleshoot, and get my B&W Electrostatic speakers up and running.

I did not need so far (fingers crossed) to order the repair kit - but if I do in the future I would not hesitate.  

ER Audio Link to Repair Kits that are available 

http://www.eraudio.com.au/ESL_Repair_Kits/esl_repair_kits.html

Cheers 

@mikeyaya My 57s are still going strong. Sweet as a nut. 

Osborn and ESL57addict, sad to say I also have recently had a similar experience with Wayne Picquet at Quads Unlimited this year.  
I sent him my speakers in February 2020, and promptly paid him $3400, only to be met by radio silence, followed by random excuses (see above health issues, no grandmothers, but this time dog dying).  
When I found your above posts, I feared the worst and triggered PayPal Buyer Protection to get my money back.  Now he has my speakers - which frankly I would let go, but I inherited them from my father, so they have sentimental value.  
I am not sure how to proceed, but if it would help, perhaps co-ordinating our efforts (Class Action, etc) may help.
Suffice it to say, I recommend any ESL owner not do business with Wayne Picquet.Thanks to all those on the forum - these are truly amazing speakers.

His online social media presence does not inspire confidence. Looks like health issues have affected him.

@audition__audio why participant of course.  Just sent a case on N-95 to relatives who work ICU because .... 

my 63 rebuilt by Gig Harbor working great. tech got parts from Kent.

i hope Wayne returns to good health