2. tech-talk
  3. 155706-144095

TEAC NT-505 impossible connecting to WiFi router o such LAN: help me please?

Hello mates,
I got my NT-505 3 days ago.
It seems to be working correctly but in my opinion all software in not the same level than the device: too aged & often no relevant documentation or support about.
However my big trouble is the NETWORK interface:  since first time I switched on, the NT-505 remains "for ever"  into NET configuring blinking state until it goes in power stand by.
Summarizing:

1. RJ45 cable is ok - tested in several manners
2. the wifi router (1Gb fiber connection) is ok
3. the wifi router ether ports (4) are ok - I checked a bridged LAN configuration too

Testing the NT-505 Ether port It results:

1. the physical level of protocol seems working correctly just on-way: the interface recognizes correctly the bandwidth (Fast ot Giga in my case) end the packet coming from the router are buffered. No packet sent  to the router.

2. At protocol level no ARP session are involved hence impossible retrieve MAC address and trying to do something.


VERY STUPID ISSUES:

1. Being NET board logically split from MAIN board It's need a separate firmware(!!!): how can I upload the NET firmware if, as stated into documentation, I must use the mobile app and It's impossible connecting the device to such LAN?

2. NO menu interface to configure manually the net parameters.

May someone help me (tricks..., recovery sw,..., low level maintance menu...,...) 

Thank you a lot.


silvio66
love_that_sound
53 posts
 
I have the nt505... Same issues. After a years worth of heavy use... Last week the infamous "starting" endlessly blinks in network.

It’s acting as if the internal Nic isn’t requesting an IP or it’s frozen. All lights indicate a 100mbit handshake.

I’ve found a pita workaround ... Basically it needs to be on for a few minutes and then must be unplugged for a good bit before attempting again.

It’s hardwared behind the att gigapower gateway which is wired to the orbi wifi6 router which is wired to a netsafe 16port dumb switch.

I called teac.. the lady was a douchebag and acted as if she had never heard of such a thing.

I purchased a slightly better managed 16port switch today and will arrive Friday.  Perhaps it'll help, but I doubt it.

I also called the California repair place mentioned previous, but they couldn't give a price for whatever reason..
trinhsman
88 posts
 
Call Teac again and up your call to a supervisor.  Let them know this issue is now very well mentioned on audio forums.  If you get the right person, you will get some help.
love_that_sound
53 posts
 
Thanks.

Updated the switch today... No dice.  I also called teac, but was given the run-around due to covid19 blah blah blah.

The streamer sounds good and on paper it's a fine machine, but def not worth the $2000 MSRP.

I would never had imagined the core function would fail and I don't think I've ever had anything networking related fail either.

I'll pay the $369 (although I don't feel I should have to pay 100%) plus shipping to fix it.. and then replace it with a dual ak4499 streamer if that ever happens!
trinhsman
88 posts
 
The authorized service center in Huntington Beach, California did my repair.  First rate.  
Post removed 
More to discover