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Best and Worst customer service?

My vote goes for Sonic Frontiers, as Best! I was contacted within an hours, after e-mailing a question. Wery friendly and helpfull!(they can count me-in on the next purchase) Thw Worst? Linn audio! It's been over a month since i submited a Q! I am stll e-mailing the question...i am sort of amused by now!
eldragon
limomangus's avatar
limomangus
1,428 posts
 
Best when you get what you request. WORST when they tell you Sorry there's nothing I can do for you .Which is Bull.When ever I'm told no way ,I just ask to speak to someone else....
oddiofyl's avatar
oddiofyl
3,945 posts
 
Best customer service in my experience recently was Klipsch.  They could have just sent the diaphram and I would have been happy but they sent a new driver.   I know they are hard to reach sometimes  ut I contacted my dealer and I was up and running ASAP

Worst customer service?  Easy one to answer,  that would be VTL.  They would not honor their lifetime transferable warranty on an amp, rendering it a boat anchor.   Luke Manley is a P.O.S. and the most rude and arrogant person I have ever spoken to in my life.
ebm
9,311 posts
 
STEALTH CABLES THE WORST COMANY WITH O RESALE IN THE USA STAY AWAY DUDES!!!!!!!!
middlemass
922 posts
 
Best: Roger Sanders
Worst: Kevin Deal
scott22
265 posts
 
Back in the 1980ies Snell sent me two new 10 inch woofers for my c2 mk 2 when only one was needing refoaming for 250! But my best story adcom I had their cd player it would skip and the big power amp which I inadvertently shorted out,  both units will out of warranty. They were located back then in New Brunswick NJ just 30 min from my house. I drove up and they fixed both at different times each time  for a dozen donuts. both the Adcom and Snells worked up to this day when I sadly sold them to afford newer and more contemporary offerings.  
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