Thank you for the email address you provided...
Teac seems quite interested in rectifying the situation and seemed to thank me (us on audiogon) for highlighting the problem.
Interesting that y’all mentioned the clock... I mentioned to teac that I’ve spent more than 10 hours of my time attempting to track down this board and that my time isn't free.
I asked why ALL of their service centers were unable to get parts
Here a copy/paste:
Teac seems quite interested in rectifying the situation and seemed to thank me (us on audiogon) for highlighting the problem.
Interesting that y’all mentioned the clock... I mentioned to teac that I’ve spent more than 10 hours of my time attempting to track down this board and that my time isn't free.
I asked why ALL of their service centers were unable to get parts
Here a copy/paste:
There is a lot of movement here with the transition we are in the midst of pertaining to the Onkyo and Pioneer brands. The parts department is swamped with moving inventory over to another entity, so I don’t think it is any more complicated than a short term distraction in the form a huge deadline they have to react to. However, conversations like this will allow me to shine a light on your situation. The model is in production, so by association there can’t be a lack of parts overseas and if they are available there, they can be available here.
I will be back to you just as quickly as I can.
Teac Tech Support
Onkyo USA Corporation