@ehoz - I'm telling you they're like used car salesmen at the Cable Company. I don't get why people still support companies like this. Who cares about a interconnect library, especially given the fact that you have to pay full retail once you decide on a model? I'm never going to pay full retail for an interconnect - that's my cardinal rule. There are too many good deals on interconnects here at Agon and likes (USAM, AA etc). As for other products, you'll get better service by dealing directly with the manufacturer or trying other dealers. At the end of the day, customer service rules.
Caveat about the Cable Company return policy
I naively thought they had a liberal return policy and bought a few ethernet cables thinking I could return them if they didn't work out for me. Turns out in the fine print of the return policy you can only return interconnect and digital cables that are 1 meter and speaker cables that are 8 feet. Anything else is by their definition "non-standard" and therefore non returnable. That is despite the fact they have numerous lengths you can choose from their drop down menus and the company I bought from (Chord) lists the 5 meter cable I bought as a standard length,
here's the kicker.. you can only return speaker cables that are 8 feet but they sell them by the meter, so it is impossible to return an 8 foot speaker cable because they don't sell any. Lesson learned, read the fine print
here's the kicker.. you can only return speaker cables that are 8 feet but they sell them by the meter, so it is impossible to return an 8 foot speaker cable because they don't sell any. Lesson learned, read the fine print
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- 42 posts total
- 42 posts total