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PayPal Sucks.. Be careful, new Policies

Be aware PayPal has changed it's refund policy. In the past if one needed to issue a refund to a buyer for whatever reason PayPal would also refund their Fee.. No Longer. PayPal keeps the FEE, regardless of the reason for refund.

I ran into a situation recently where I decided after being paid that I simply didn't feel comfortable with the buyer and in consultation with Audiogon Support we decided it was best to refund the buyer. I had a zero balance in my PayPal account before the transaction ( I don't typically just leave money there) the Transaction for sake of discussion was $1000.00 the PayPal fee was $30.00 .. Well when I went to refund the buyer since PayPal keeps the fee I was short. So PayPal instead of say putting the $30. on my PayPal credit card reaches in to my Checking Account and takes the whole $1000.00 out! This threw all kinds of stuff out of wack. PayPal did refund me their fee, but at that point it was to last. I had to move money around so buyer will get his correct refund, but damn what a PITA. 

Just a heads up. 
axeis1
oldhvymec
5,101 posts
 
Why I got out of sales EARLY in life. I had a paper route job, I was always trying to get my money. Then after I finally got it, I felt like I needed ANOTHER shower, dickering with the jerks.. Use to sick my cousin on them he had and IQ, of 77 I think, little slow, always got my money though..  Tough crowd in 1967, Prattville AL. 12 miles from Selma
yup, I seen a thing or two, a time or two...

:-)
geof3
1,129 posts
 
It has always been PayPal’s mode to pull the full amount out of a checking account if the current balance can’t support the refund or other crediting issue. Even by $.01. I went through the same thing. Regarding the fee, not sure about that. I would like to see that in writing.
fuzztone's avatar
fuzztone
5,630 posts
 
Well I haven't had any problem with them while selling. But I won't buy anything without them or Amazon so good luck finding any buyers.
Send me broken crap and expect me to pay return freight? Not with PayPal. Sell me software guaranteed to work and then balk on the refund? Not with PayPal. Besides I abhor making card info hackable by spreading it around.
Post removed 
eganmedia's avatar
eganmedia
26 posts
 
I've had some bad experiences with Paypal as well.  I paid a friend a commission to sell a bunch of old gear for me last winter.  By the time it had sold in April we were in full lockdown.  He tried to paypal me just north of $10k.  Luckily I didn't accept it before reading the fine print.  Paypal was unwilling to dole out more than $1,000 per month.  It would have taken almost a year for my money to trickle in.  I cancelled the transaction and had him mail me a check.

There is no love lost for paypal. I do wonder about OP's situation though because OP was the one who threw the wrench in. the works  Everyone had agreed to the terms.  The buyer sent him money for the goods.  Then OP decided he wanted to back out.  The buyer got stiffed.  There is no reason Paypal should have to shuffle money around from bank to bank for free if the seller isn't even committed to sending the product he listed for sale in the first place.  That's OP's issue, not Paypal's.
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