2. misc-audio
  3. 146999-18254

Keith Monks Audio no longer in business?

I have the dual platter Keith Monks KMAL MKIII record cleaning machine and have been trying to reach both the USA and UK offices by email (as I work graveyard shift) with no response.

Over the years I have purchased from Jonathon at the UK office and was looking forward to saving shipping costs by ordering from the newer USA office.

Over the past couple years I have sent many many emails to both USA and UK office, even using Jonathon’s email that I used years ago to communicate directly with him... I have yet to get a response.

I assume that either the company no longer exists, or they just no longer have customer service.







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rich121 OP
187 posts
 
Again thank you.
I do find it frustrating that that the company is not accessible... 
Any replacement RCM will most likely be a different brand.
whart's avatar
whart
3,070 posts
 
No problem. Given the overall design, and depending on the robustness of the parts, it could last you a lifetime. I've seen some pretty old machines still in operation. For a vacuum RCM, I doubt you'll find much better, but it depends on what parts were originally installed in that set up you have. Hope you get it sorted. And let us know what the status of the company is- I sort of gave up trying to deal with England directly, but am well pleased with my machine. 
bill 
rsf507
2,355 posts
 
I see Keith Monks has a new machine out called the Prodigy, anyone have a chance to take one for a spin?
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