emil
Many people praise Aurender support, but I found the responses to my few issues were sluggish and disinterested. It was sometimes apparent that they didn’t even bother to read my inquiry - the suggested remedies were ones I’d told them I’d already tried.
The software that runs the streamer is frequently updated but always remained buggy - the company doesn’t seem much interested in improving it. When I asked about importing and exporting playlists, I got a pendantic response explaining how that would be nearly impossible to achieve. Oddly, Winamp was capable of this decades ago and JRiver and others have figured it out as well.
And heaven forbid you have a even a momentary loss of power - you’ll be in for a world of hurt trying to get the OS up again.
The reason I sold the Aurender to TMR was that I couldn’t sell it directly to a user in good conscience. It’s not that the unit was actually "defective" - it functioned as designed. But beneath its slick exterior resides a computer and software that is not ready for prime time, imo.
I replaced the Aurender with a Bryston BDP-3 and couldn’t be happier.
Thoughts on Aurender?I bought an Aurender N100H in January as my first real streamer. It sounded great and looked slick, but that’s all I can say in favor of it. I just shipped it off just this week to The Music Room at a sharp loss, but it was worth it to get it out of my life.
Looking at some used units ...
Many people praise Aurender support, but I found the responses to my few issues were sluggish and disinterested. It was sometimes apparent that they didn’t even bother to read my inquiry - the suggested remedies were ones I’d told them I’d already tried.
The software that runs the streamer is frequently updated but always remained buggy - the company doesn’t seem much interested in improving it. When I asked about importing and exporting playlists, I got a pendantic response explaining how that would be nearly impossible to achieve. Oddly, Winamp was capable of this decades ago and JRiver and others have figured it out as well.
And heaven forbid you have a even a momentary loss of power - you’ll be in for a world of hurt trying to get the OS up again.
The reason I sold the Aurender to TMR was that I couldn’t sell it directly to a user in good conscience. It’s not that the unit was actually "defective" - it functioned as designed. But beneath its slick exterior resides a computer and software that is not ready for prime time, imo.
I replaced the Aurender with a Bryston BDP-3 and couldn’t be happier.