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BlueSound Stinks(!), anyone?

I am looking for your help.  We recently switched from Sonos to BlueSound to get higher streaming rates.  So far we have had consistent problems and issues(!!).  Specifically, about 50% of the time my and my wife's BlueSound app does not recognize the Node 2i's.  When I delete the app, reinstall it and reconnect the Nodes, we again have the same problems at least 50% of the time.  It is simply a joke of a product and I find we are not alone.  I have tried just about everything.

Also, when I go online to get help, I find that I am not alone and there is a tsunami of negative (to the degree of very hostile) comments about BlueSound and for the most part it is the same issue.  I have tried just about everything and I am about to simply trash/sell mine and go back to Sonos.  If I do go back to Sonos, I will also leave a stream of bad comments on every forum I can since going back to Sonos will represent a big financial loss to me simply because Bluesound is an irresponsible/deceptive company at my expense.

Alternatively, I just want it to reliably work.  Do you you have and advice and/or guidance to get Bluesound to reliably work?  Is there a better alternative to to get higher bit rates thank Bluesound?

Thank you in advance for your help.  Dave


butterman
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drcjj
42 posts
 
I have a Vault 2 and initially I had some very frustrating problems!

I did get Blue Sound on the phone at one point (limited availability) and there were several issues... the main one, if I am recalling correctly, was that the router supplied by Xfinity, which is also my phone modem, was total junk, and was creating confusion in WIFi land since I use an Apple Time capsule for my actual Wifi router which was hardwired to the Xfinity unit.  

I have my Vault 2 hardwired to the Time Capsule with a 25ft CAT5 cable... nothing fancy, and had the Xfinity router WIFI signal shut down by Xfinity... Recently the junk unit died completely and they came out and replaced it one with one supposedly better... no issues with that one... again hard wired to the Apple Time Capsule.  Both routers are plugged into a battery backup UPS surge protector, critical for where I live.

I can control the Vault 2 with iPad, Power Book, or my iPhone... it does occasionally do a software update which takes a few minutes.  
All in all the Vault 2 has not had any issues in several years...

I love being able to rip CDs into it and it sounds quite good through my ARC system...
Not up to the level of my REFCD9, but quite good and very easy to use. Handy back in the day when I could have friends over for dinner and be able to stream or set up a play list and control the sound from the dining room or kitchen.
NOTE: ALL the original Vault 2 issues were with the WIFI in my home not the Vault 2... Lovin it!
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ericsch
753 posts
 
I use the Node 2i plugged into a Nextgear extender. Make sure your tablet/phone is on the same network as the Node.
The BluOs App is easy to use. Wish it had an option to alphabetize my playlists.

blainer55
47 posts
 
Your story is so much different than ours.We started with a Node 2i, hooked up to my (ahem) Marantz AV receiver. Control was great through my PC, my Android phone, and my wife's ipad. My wife, not as much of a techie, really liked it. Then we added a Powernode 2i, such a simple sound system!  Then we added a Mini 2i in my wife's hobby room.  These were all easy to add, and worked very well.  These are all wired, but I did experiment with wireless in a detached room and that worked fine as well. 

Others have had good troubleshooting questions.  If wireless, a good newish router seems key. Is all the firmware and software up to the latest?  Good luck, I really hope you can make this work out.
noodlejohnson
2 posts
 
I had problems too at first but once I disabled my ad blocker app on my phone it ran perfectly fine. I also find that hardwire is more reliable vs wifi. 
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