Acurus ACT 4 firmware update problem/question to owners

I have the ACT4 20 channels

switch off the unit with the rear panel power button.
switch off all the sources , power amps and subwoofer, TV etc
connect your computer to the ACT4 with mini USB cable
switch on the ACT4 with the rear button
run the msi.exe file ( the firmware ) on your computer
you will see an icon of the ACT4 and a firmware number on the computer screen
click on the firmware number
The unit will turn off and on several time by itself.
it takes about 40 minutes for the firmware to be installed.

you can always ask your dealer to do it for you with Team Viewer
ACT4  can be diagnosed with Team Viewer . 
They provide a very good service


Every time there is a firmware update , I have to read again the note about the way to do it.
But once you have done it right, the firmware update is rather easy.


Good luck

Thanks a lot!

But one more stupid question: 🙂 where do you get firmware update file?  My search was unsuccessful so far. 

Ask your dealer or EMail Indy Audio Labs
http://www.acurusav.com/request-info/

The firmware update is not on their web site
They should send you by EMail , the firmware and some pdf files
that will show you how to procede. It is always that way.
You need a laptop ( I use Windows ) , a mini USB to USB cable

have the serial number of your unit  with you , when you will EMail them

Oh... these guys know how to complicate simple things :))

Thank you for clarifications!