Last time I checked, Bill Carlin, the designer of the Phoenix engineering gear, is still available by email, and he is very responsive to owners problems. He helped me out with an issue I had with my gear that was entirely of my own doing. However, in your case, the first thing I would do is check that the Hall sensor and the little magnet that has to activate it are in proper orientation. Also, clean the sensor with a soft brush. If those strategies don’t help, you may need a new Hall sensor, which bill Carlin is able to provide.
Phoenix Engineering - Falcon - stopped working
This is a day I've been dreading ever since PE shut it's doors. I've been enjoying the device with my HW-19 ever since PE started offering them to the public several years ago.
It happened yesterday after I put the Falcon in stand-by mode to flip a record I was playing. It didn't turn back on like normal, no lights, no nothin'. I then reset it to factory defaults and it responded to that. Lights turned on and all the switches were responding like normal. I was only relieved for a few seconds when I realized the motor wasn't spinning.
I have verified the motor works on it's own, so I can rule that out.
Is there anything inside the Falcon that would burn out and cause this issue?
The Rouadrunner unit is showing me that the motor, by itself, spins at lowly 31.xxx. I'm lowly now.
ANY help would be greatly appreciated.
-Mike
It happened yesterday after I put the Falcon in stand-by mode to flip a record I was playing. It didn't turn back on like normal, no lights, no nothin'. I then reset it to factory defaults and it responded to that. Lights turned on and all the switches were responding like normal. I was only relieved for a few seconds when I realized the motor wasn't spinning.
I have verified the motor works on it's own, so I can rule that out.
Is there anything inside the Falcon that would burn out and cause this issue?
The Rouadrunner unit is showing me that the motor, by itself, spins at lowly 31.xxx. I'm lowly now.
ANY help would be greatly appreciated.
-Mike
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- 10 posts total
- 10 posts total