Bigjoe is exactly right. My wife suggested the same thing yesterday. I took digital pics of the Wadia and all the pieces and parts that were going with it before I packed it. It makes me mad as hell because this was a really nice piece. When I detailed it before I packed it I was surprised at how nice it was. Not a scratch on the faceplate, top, or sides. They just trashed it completely. It won't power on and I suspect the circuit boards are broken also. I really feel this was intentional after the confrontation I had with the first driver when he almost ran over my brand new heat pump units. How long do you think it would have taken me to collect on that?? I will pursue this and get my money and damage DHL as much as possible. Obviously, these companies don't care what they destroy as they make it hell to collect on claims. I have a ton of documentation and pics and emails about this. They would have zero chance in small claims court against me. My question after that is once you get a judgment against DHL that is just a hunting license. But, they have assets so I guess I couple seize a couple of those yellow vans??? Please advise on the collection process, Bigjoe and what you had to do and how long it took?? Thanks for all the responses and empathy. This is my first time with shipping damage and I'm mad as hell. This is a scourge to the entire audiophile community as we can't do this hobby without reliable shipping. I can understand that accidents can happen but these shippers should be quick to pay on these damage claims when they occur. I could accept that but they make it as difficult as possible to collect and time consuming as well. The buyer is disappointed and the seller loses his money and goods. Makes no sense to me. Don't now why we could band together and try to do something about this larger problem.
