@ghosthouse thanks for the OP clarification, lol. When I plug the TT directly into the receiver, no noise at all but the sounds isn't amplified at all (obviously) so maybe it's there and I just can't hear it, but nothing audible.
Stereo Exchange talked to Ron Sutherland directly this morning. He's a small company and said he's all about customer satisfaction so he's going to take the preamp back if we're unable to come up with a solution. He did tell them that the preamp "has a wide band design and sensitive to RFI," which should definitely be a huge disclaimer to customers prior to purchasing. Living in NYC, there's no way to avoid RFI and I don't ever want to have to turn off my phone, wifi, lights, wear a tin foil hat to have to listen to records lol.
We heard the noise when we plugged my preamp and TT up at the store before I left and the noise was worse, it was actually picking up radio signals.
I'm most likely going to take it back but now I have to figure out which preamp to get that isn't going to give me the same problems :/
Stereo Exchange talked to Ron Sutherland directly this morning. He's a small company and said he's all about customer satisfaction so he's going to take the preamp back if we're unable to come up with a solution. He did tell them that the preamp "has a wide band design and sensitive to RFI," which should definitely be a huge disclaimer to customers prior to purchasing. Living in NYC, there's no way to avoid RFI and I don't ever want to have to turn off my phone, wifi, lights, wear a tin foil hat to have to listen to records lol.
We heard the noise when we plugged my preamp and TT up at the store before I left and the noise was worse, it was actually picking up radio signals.
I'm most likely going to take it back but now I have to figure out which preamp to get that isn't going to give me the same problems :/