2. amps-preamps
  3. 166071-148959

Never Use HiFi-Exquis - Worst Merchant Ever!

I made a purchase from Hifi-Exquis in China for a Muzishare 845 integrated amp.

I paid for Fedex shipping and the total cost was about $2400.

They sent it DHL in retail box without the second box and padding that comes with it from the factory. It weighs 100lbs. When it arrived the entire front plate with the controls and meter was broken off and the mounting screws sheared off.

It has been weeks now trying to get a refund but they refuse. They keep jerking me around asking me to fix it. The screws need to be drilled out and there is other internal damage to the selector switch and I would expect many tubes may have been damaged. They never mention there may be 1000V inside if I start poking around!

DHL will not open a claim for me. They say the merchant has to send a return shipping label. But they refuse.

Paypal says I have to ship it back to get a refund because that is their policy??? Since when? The merchant is responsible to pay for the return of damaged items.

So now it is with American Express to reverse the payment to Paypal (and thereby the merchant).

These guys are the absolute worst dealer I have ever encountered in buying anything in my over 50 years on this planet.

Yes I am a very stupid person for buying anything from a merchant in China. Learn from my mistakes.


calieng
calieng OP
144 posts
 
I do not keep buying from China. I had two bad experiences in a row and that completely changed my attitude towards mainland China merchants.

Keep this thread going guys - you continue to destroy their business by keeping this discussion active....maybe I will go on Youtube and Facebook too!

As for COVID and China politicians - the world cannot let them slide. This could have mutated and taken out half the world population. It may still. Crush China for their evil.

Keep posting boys....let's keep this thread going!

perkri
907 posts
 
And there we have it

OP ulterior motive

So, prior to your two supposed bad experiences with orders from China, you had no issue with them. It was fine shopping for audio gear from their producers/merchants.

But, after they wronged you personally, so badly, you have had your eyes opened wide, and you can now see them for the evil empire they are?

Hilarious...




steveashe's avatar
Ag insider logo xs@2x
steveashe
113 posts
 
"As for COVID and China politicians - the world cannot let them slide. This could have mutated and taken out half the world population. It may still. Crush China for their evil."  

I cringe every time I read something like this.  The OP just lost all credibility with me.  

perkri
907 posts
 
@steveashe 

Yup.

It was the lame "Keep posting boys..." BS rallying cry that really brought me to tears with laughter.

What are the odds, with all the orders that are leaving China, that one person, who clearly has a hate on for China, would receive two DOA orders, one after another? And after bashing China in the first thread, would go on to order a second time right after?

Here's the thing. If someone clearly has such huge issues with China, why are they ordering in the first place? 

First off, I don't believe there are orders to begin with. Secondly, if, and I mean if, these orders were place, given the clear outlook the OP had towards China prior to ordering, the OP clearly does not have any strong convictions or morals around this subject. Just ordering to save $$$'s

Now, there is the ever so slight chance that the two orders were placed, and they got messed up. And the OP was so upset and incensed  by this that it was time to launch a one person social media war agains the biggest economic power on earth. The OP was going to show the world what China was all about, and was going to rally a group of Audiophiles from around the world to join him on his crusade.

Genius
terry9
2,333 posts
 
Yup squared.
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