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Bolting speaker with stand

Hello,

I recently purchased a pair of KEF REFERENCE 1 with stands.

When assembling the speaker with its stand, the right channel is fine, but the left channel speaker cannot be bolted with the stand. Please refer to this video for more information: https://www.youtube.com/watch?v=PaXxBorPt24&ab_channel=TutorCL

The customer service just told me to remove the rubber feet. It does not sound right to me. Moreover, this will require me to remove the rubber feet on the right speaker as well. I expect something for this price to have a consistent quality. The two speakers do not have the same quality.

Anyway, any suggestion to this situation? Thanks in advance.
complainer
complainer OP
4 posts
 
@crn3371
There are about 1/8 left on the right speaker and I am trying to get screws that are 1/8 longer than the original ones.

I am fine with removing the rubber feet if they were mentioned in the manual in the first place, and if it was required for both speakers. KEF telling me to remove the rubber feet sounds having this issue sounds like it is a workaround.

Thanks.
russ69's avatar
russ69
3,523 posts
 
"...KEF telling me to remove the rubber feet sounds having this issue sounds like it is a workaround..."

Or the correct way to mount them....
crn3371
224 posts
 
The fact the you’re getting so little thread contact on the right speaker tells me that feet are meant to be off.
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