I can't be the only Cary Audio DMS-600 user experiencing this problem streaming Qobuz ...


While streaming Qobuz through my Cary Audio DMS-600 utilizing the Streamer 2.0 iOs app, songs intermittently stop mid-stream and jump to the next track.  I have discussed this with the good folks at Cary and they told me to sign out of Qobuz everywhere else I am logged in (i.e., my iPad, my Cocktail Audio X14 and/or my iPhone) depending which way I am controlling the DMS-600.  To no avail, songs still stop mid-play and skip to the next track.

Has anyone else experienced this and if so, what have you done to "fix" the problem?
gjspuches
+1 @jond . No issues here either. 

I was having dropouts and the Qobuz stream pausing when I first signed up (one year ago). Turns out it was a problem with Bluesound. As @cleeds 
advised, there are many links in the chain.


I also stream Qobuz on my Aurender N20 Music Server and have no issues. I suggest you reboot your Modem, Router and ALL other devices to see if that helps.

If you songs still stop mid-play and skip to the next track, you need to do more investigation. Is this happening on all albums or just a few? What are the playing conditions when a song stops and goes to the next track? Is it 1 out of a 100 albums? What is the frequency of this stop and skip occurrence? You above post implies your Cary Audio DMS-600 is not at fault. I suggest you email QoBuz and ask them. I doubt Qobuz is causing this but you have to ask them.

Please also log out of QoBuz and sign back in.  

I hope others on this Forum have some additional suggestions.




I have tried in the past these and suggestions offered in several of the responses. I tried something different over the past several days and have been playing Qobuz through Roon (as the DMS-600 is Roon Ready). I have not experienced a drop or skip while playing this way. Perhaps there is some glitch in Cary’s software that doesn’t play well with Qobuz. Now, I need to decide whether to continue with Roon after the free trial expires in a week or so, or consider an alternative to the Cary.
I have a DMS-600 and ever since they came out with the Cary Streamer 2.0 app, I am having all sorts of problems.  I primarily stream Tidal and Spotify.  I have reset everything multiple times with no luck.  My internet connection is rock solid.  Some days I have to log out and relog in to Tidal/Spotify in order to use the app.  Then the music will stop after a period of time, 40 minutes, 1 hour, 1-1/2 hours, etc... There is no specific time period.  I have even lost total control after playing the unit for 2 hours and had to reset the unit again.  For 3 years, I have had no problems whatsoever.  Cary develops a new app and all I have is problems.  Cary even admits they are not an IT expert, so they cannot provide any guidance when it comes to modems etc..  It is very frustrating and I am thinking of buying another brand of music streamer if I cannot solve the problem.  Cary is giving me suggestions, but that is all they are able/willing to do.  It is not their problem and I have been told that I am the only person having this problem.