Upscale Audio and Primaluna

Those folks are one town over for me, so I go to them for tubes and I actually bought my Rega turntable from them as well. Not a bad company to buy from.

That being said, they are very salesy. The amount they push primaluna gear makes it very obvious that they have some sort of skin in the game. 

kevin deal is usa importer and part owner of primaluna

you call the phone # for primaluna support for usa it rings a different line in kevin’s location...

https://www.primaluna-usa.com/contact

https://www.google.com/maps/place/2058+Wright+Ave,+La+Verne,+CA+91750/@34.0944727,-117.773802,19z/da...

Funny thing about Cayin. I had my Cayin HA-300 repaired buy Jake Horowitz who's part of Westrex, a division of Western Electric and who has worked on tube amp for long a time. He was surprised at how good the Cayin HA-300 was, even with the stock TJ Full music tubes.

I had to get a wire-wound resistor replaced because sadly one of  my 1 year 2 months Psvane ACME 300b tube, which I really love on this amp, flashed white and damaged it.

I got the amp back and it still sounds great with my Chord HUGO TT2 + Audeze LCD-3, but now I'm waiting for a pair of reissue Western Electric 300b.

I've only heard the Primalunda EVO300 once at Upscale, but that wasn't a fair comparison because it was hooked up to a DCS Bartok, which is my end game DAC.

@andysf  Interesting point. Would be interesting to have something like a "fair trade" label on audio to ensure that not only products but components are sourced in ethical ways and with working conditions that are up to snuff, too. And, of course, where profits go. This is, implicitly, something which Schiit has done, I think.

My experience with Upscale is somewhat limited, I only bought a PL EVO 300 and a pair of Klipsch Forte 4's from them but when I bought my amp Todd could have sold me more stuff but didn't.  

Now, I can't really comment on the PL yet because I'm really unhappy with the speakers I have hooked up to them right now (Tekton Double Impact) but when I bought my Klipsch, Sean was professional and took a lot of time with me.  

I saw a video once that Kevin did in his home garage and it, was, NICE. He has some really nice cars and motorcycles and the garage is professionally built so he has a big nut so I understand the aggressive stance he takes and I'm from NY so I like the straight no BS position he takes.  People can be very difficult and sales is a bitch so I get it.  So far I really like them.

Be well ya'all, Phil