They provided an estimate which you agreed to and now you are complaining about the cost?
Uber expensive repair at United Radio
Anybody’s experience with United Radio (East Syracuse) as a service center? I will never do business again with these guys. They charged me $1,971 to repair my Classé Audio C-M600 monoblock amp...Forteen hours @$120/hour to replace two 16 pins chipsets...They provided me a discount on their regular hourly rate, which is normally set at $140/hour...
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@testpilot So in my situation, you would have just shut your mouth and bit the bullet? Not my style. I just find that replacing two 16 pins chipsets + calibration and using 14 hours of labor is unjustified. I called Classé Audio customer support to enquire their repair process. They indicated me to ship my amp to their repair center, but never told me that United Audio was a subcontractor. My options: 1) Pay over $2,000 in repair cost and keep my $6,000 monoblocks 2) Refuse the repair estimate and try to find a repair shop which has Classé Audio CA-M600 schematics, parts and repair expertise? 3) Sell the remaining functional monoblock amp and take a $3000 loss since I purchase the pair last year? |
dasign OP171 posts05-25-2021 5:39amMy options:Yes, your options, and you made your choice. No one else did. Poor form to whine about it now. Skilled labor is expensive. So is maintaining a brick and mortar business. |
My two bits. I had my Mac 240 refurbished by Ryan at Audio Classics and it was worth every penny. Not quite the $1900 of the OP, but it wasn't cheap either. I fiddle around and refurbish old Triumph cars, NOS and reissue parts are very reasonable compared to some better HiFi. But i guess my point or correlation is that after all is said and done, one has a valuable and cherished item that will last another 50 years. |
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