Yup, he is a stand up gentleman!
When I purchased my Sunfire sig 600 quite a many years ago, the amp is a b-stock unit, and sold as used. Shipped to Flannerys shop (very nice man to speak with, explained to me in terms easily understood.)
he told me (this amp is as new as I have seen Sent in to me)
no black on any parts, caps, ....no electrical wear, or sign of any use at all) whatever that means, (didn’t understand the black, or electrical coloring?? But he did say (the amp is immaculate, and looks unused) so I cracked a big smile :)
Since it was a b stock unit, the screws that held the big transformer were loose, so the big transformer was also loose, moving up and down, I was afraid to open it, so I emailed Carver corporation, with questions, quite a few of them. I forget the gentleman’s name who helped me, anyway, after a few days of emails, he said he would check with Mr. Carver. Few days went by, I thought, meh, that’s the last I will hear from them, on a way out of date And production Sunfire amp.
Son of a beach........... couple days later there it was , an email from THE MAN HIMSELF!!
he went on to explain many things in this email, also he simply stated “what warranty,...open it, make sure it has been unplugged for a good 48 hours just to be safe, look into tightening the screws from the bottom, the grommets were wrecked, so were the screws, the threads were all stripped from probably the up and down movement of the transformer during shipping.
Mr. Carver took his time for me, explaining, exactly what I wanted to know. After his email, we drove the amp to a very reputable audio restoration shop, where when I picked it up, it was as new! Tight transformer, new grommets, washers, stainless screws, and some other goodies.
Mr. Carver is a stand up guy!
When I purchased my Sunfire sig 600 quite a many years ago, the amp is a b-stock unit, and sold as used. Shipped to Flannerys shop (very nice man to speak with, explained to me in terms easily understood.)
he told me (this amp is as new as I have seen Sent in to me)
no black on any parts, caps, ....no electrical wear, or sign of any use at all) whatever that means, (didn’t understand the black, or electrical coloring?? But he did say (the amp is immaculate, and looks unused) so I cracked a big smile :)
Since it was a b stock unit, the screws that held the big transformer were loose, so the big transformer was also loose, moving up and down, I was afraid to open it, so I emailed Carver corporation, with questions, quite a few of them. I forget the gentleman’s name who helped me, anyway, after a few days of emails, he said he would check with Mr. Carver. Few days went by, I thought, meh, that’s the last I will hear from them, on a way out of date And production Sunfire amp.
Son of a beach........... couple days later there it was , an email from THE MAN HIMSELF!!
he went on to explain many things in this email, also he simply stated “what warranty,...open it, make sure it has been unplugged for a good 48 hours just to be safe, look into tightening the screws from the bottom, the grommets were wrecked, so were the screws, the threads were all stripped from probably the up and down movement of the transformer during shipping.
Mr. Carver took his time for me, explaining, exactly what I wanted to know. After his email, we drove the amp to a very reputable audio restoration shop, where when I picked it up, it was as new! Tight transformer, new grommets, washers, stainless screws, and some other goodies.
Mr. Carver is a stand up guy!