Actual Lead Time on Tekton Speakers

You are not wrong to have grievances, but the state of the world today is a massive challenge for production.  Manufacturers are struggling to meet deadlines because their suppliers are also failing to meat deadlines.  During the post-COVID adjustment period, I would give any manufacturer the benefit of the doubt that they are doing everything they can to get the product out in a timely fashion.  With as many moving parts as manufacturers have in this industry, all it takes is a single company to have production issues or extremely high demand to cause major delays.

If you are able to formulate such a convincing explanation, why aren’t they at Tekton?

I never understood the practice of over promising. Many moons ago I worked retail sales. Appliances,and then furniture. If I sold a special order, and the manufacturer said 4-6 weeks, I would tell the customer 8-10 weeks. 99% of the time I looked like a hero. 

I can understand if you miss a promise once or twice, nobody complains. But if you put a person to write e-mails that are systematically broken promises, then it seems to me that there is a vision of the world that we are used to recognise in large companies, those that are at the mercy of their own inscrutable rhythms and are excluded from a human relationship. Tekton, on the other hand, could still play the card of a decent human relationship. In this sense sincerity would certainly be a winner, for them and for their customers. In any case, it’s a question of taste and priorities.