Last night, I lost 2000 more albums in my Roon library. I use Roon/Tidal/Qobuz extensively but I can’t keep losing albums. Roon tech support is trying to figure out what’s happening. Does anyone know of a good independent consultant with expertise in Roon/Tidal/Qobuz? Of course, I would pay. I really need someone to help. I have a good computer consultant but he’s not that familiar with these programs. I’m in the Bay area but it could be done remotely.
Roon/Qobuz lost 7000 files
I have an Innuous Zenith 3 using Roon/Qobuz/Tidal (haven’t upgraded yet to the new Innuous os). A couple of days ago, the number of saved albums on Roon suddenly dropped from 13000+ to 6000+. As far as I can tell the missing albums are from Qobuz. It took me hours and hours to find and save all these albums. I backed up my Zenith on an external hard drive but Roon isn’t backed up because it doesn’t recognize my external hard drive—only recognizes Dropbox which I haven’t used because it’s expensive to subscribe. I’ve contacted Roon and Qobuz but so far they haven’t offered a solution. I’ve read on various message boards that others have experienced the same problem. If anyone has any advice, I’d greatly appreciate it.
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- 9 posts total
- 9 posts total