I’ve had damaged speakers, turntables, amps, ..., and all the damage claims except one were rejected by UPS or FedEX even though the package boxes were the original shipping boxes. It didn’t matter if the items were fully insured.
The only one time the claim was accepted was when the seller packaged at a UPS store. A UPS clerk helped packing, and the turntable was damaged, and the UPS cannot but accept the claim.