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NAD M33 cutting first second of song while streaming

While streaming, I haven't tried another source, my NAD M33 sometimes cuts off the first second of a song.  I've seen this problem posted in several forums, but haven't seen a solution short of bringing it into a factory service center.  It seems like a firmware issue, but if so, would have been solved by now, I would have thought.  Anyone have a solution?
128x128astoneroad
russ69's avatar
russ69
3,536 posts
 
Can you pause and back up? 
astoneroad's avatar
astoneroad OP
7 posts
 
Yes, I can backup and hear the note previously cut short.  Does that indicate something to you?

russ69's avatar
russ69
3,536 posts
 
"...Does that indicate something to you?..."

Not really but it proves that the music file is OK. Have you called NAD? 
fuzztone's avatar
fuzztone
5,636 posts
 
Dear Lenbrook.
astoneroad's avatar
astoneroad OP
7 posts
 
Not yet, I'm looking for collective forum genius to save me from that ordeal.  I've read elsewhere that when they called NAD, after resetting, etc not fixing the issue, were told to send it to a NAD service center.  That story is repeated several times in various forums.  Like I said, I've seen the issue raised going back to January, but haven's seen a solution.  Not even what happened once the units came back from NAD.  If they could fix it then, they should be able to fix the cause for later production, no?  
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