2. misc-audio
  3. 169412-2625

APPLE PHONES.......NO SERVICE

I have a new refurbished Apple phone that I have spent quit a bit of time trying to contact somebody at Apple to fix it....Its one month old......I have to wonder how a person can call a Apple person without spending the rest of there life trying to contact someone in the communication business.....I have tried e-mail, of course no body has a phone number, but if your phone doesn;t work , how would you call them anyhow......Maybe I should just sell it and get another brand that works.............What do you think ?? 
autospec
artemus_5's avatar
artemus_5
1,965 posts
 
Piss Poor customer Service is now the norm in the USA. They try to do everything with a computer, including the customer service itself. Some things need more explanation than the computer can deal with. Pitiful. I hate to call any place for customer service now. Purchasing is easy. Afterward nobody cares.So I feel your pain and disgust
itsjustme
682 posts
 
I’m not sure why you are rantin here, but anyway.

If you want assistance, why not explain what happened, what you did etc.

  • 1. Any background info
  • 2. Who is your carrier?
  • 3. How did you activate it on their network?
  • 4. Did it ever work?
  • 5. If so, when did it stop and what might you have done around the same time?
from here you might get some useful answers.
BTW i have generally found the people at apple support quite helpful. They too will want the basics before moving forward.


G
aewarren
658 posts
 
Drive the 100 miles to the Apple Store.
deadhead1000's avatar
deadhead1000
714 posts
 
Totally Fake. Why would anyone go to a audio blog to annoy people about their phone not working that they brought off the back of a truck? This whole thread should be deleted. Maybe if I mention Rap Music one of the admins will delete it like they do with every thread on Rap music. 
p05129
501 posts
 
Autospec- I’m going to call bs on your threads about apple being rude and no help. You have to be working for the 2nd or 3rd rate vendor. I’ve had apple many decades since the apple II and never once had apple been rude/no help on any product. I have spent hours working on a problem a couple of times in almost 50 years and I have returned a product or 2 during these years for a replacement without apple batting an eye
More to discover