Bryston ???


Is there something going on at Bryston? I have been trying to communicate with them for a week and received no contact. Called 5 times, emailed, and no response. It's in regard to a BP25 that I am pretty sure is under warranty. Bought from a Bryston dealer. I am not having warm and fuzzy feelings.
jffyg
I have always read that Bryston is a great company for service. I  own 2 Bryston components, which I really like. This is why I am confused with my experience so far trying to contact them. Hopefully it's just some anomaly. I will post when things are resolved or as I find out more. Once again, I appreciate the insights from everyone. I love audiogon forum.
Canada quickly switched to socialism so there are lots of restrictions and bumps for any private company to move on with business. 

@jiffg If you contacted Bryston USA then that could be the cause of the delayed response. I believe that is a single person. If you contacted Bryston in Canada then I am surprised it took more than a day to get a response.

The now CEO of Bryston personally delivered my very first amp back in the day on his way home to the old location. Every time I contacted them then were great. Including when I asked James Tanner advice about  Thiel CS3.7 speakers. He had the best online review.
@czarivey   Please leave your politics at home. Oh, sorry, I didn't realize it was irony.