Magnepan service shut down

Magnepan says; "This temporary suspension on service and parts requests does not apply to warranty service and parts"

You are probably not getting a return call because they can't do anything for you at this time. Magnepan is a small company and they are having trouble keeping up with the boom in hi-fi sales currently. They are doing their best they can but getting people is difficult from what I hear. 

speakers break down??
since when?
Never heard such a  thing.

Yours look pretty broken down mozartfan, with missing screws etc.

Russ69
That's most likely true but leaves me not knowing how long I will have to wait to get my speakers working again. I believe a quick call to take the order and let me know about how long to expect shipment would be in order for an existing customer.