Has Nordost forgotton who pays the bills?
"Due to the overwhelming requests to validate serial numbers for cables being purchased on the used market we are no longer able to offer that service. Serial number verification requests can only be requested by authorized dealers/distributors for cables involved in trade in/up requests"
My curiosity got the best of me so I contacted my local dealer that I have been doing business with for years. I was told by the associate that "He did not have access to this information" Long story short, I bought the cables and I do believe that they are genuine. But the larger issues is that it seems Nordost has gotten too big for its britches. Lets not forget that without consumer there would be no Nordost. The response from them seems so snobbish, not customer friendly or client centered. Most audiophiles are aware that cables have the greatest mark up of any other audio product. Given that and the already overly inflated price for Nodost cables you would think the company would at least give the hint that they care for their customers. Used cables are truly a bargain and my be an introduction to the brand. I digress. My goal with this post is merely to inform folks that if you are considering used Nordost cables and are looking for then to authenticate your potential purchase, well forget about it. They ARE NO LONGER ABLE TO OFFER THAT SERVICE!
Stay well, Stay safe, Stay home and listen to tunes.
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- 39 posts total
They are actually focusing on people who pay their bills, and reserving the customer support to service actual customers who buy products. If they would run around a myriad requests asking to validate serial numbers then their actual paying customers would be left to wait...Money talks, and companies either fall in line or fall out.Of course, would be great if they could honor their promise. But that old world is almost gone, today the US companies are struggling to stand up against the impossible onslaught from Chinese companies undercutting products at impossibly low prices. US companies need to start compromising service quality / cut on staffing to stay competitive... |
darrell21256 OP12 posts10-25-2021 4:32pmbuilder3,I didn't misunderstand anything you said. They don't owe you anything. For you to suggest that they do, all while throwing out snarky comments about their over-priced products on an audio forum reflects poorly on your position. |
The Norse level and higher construction is quite detailed and intricate. It would seem to be quite expensive to produce? Are the knock off's THAT GOOD? First time I've taken a close look at my H2's. The spiral "air dielectric" and texture of the overall construction doesn't appear to be something copied without extensive tooling? Anyone compare the 2? |
- 39 posts total