What's up with Innuos?


Any one else having bugs with Innuos Sense 2.0.8? Been trying to submit bugs through the app to Innuos Support and keep getting an error message, and cannot email support because my email generates a failure notice.

 

Wondering if anyone else is having the same problems (can’t submit bug reports through Innuos Sense)?

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Based on feedback on this thread, I thought I'd give Sense another chance. I updated Zenith to the latest 2.0.8 release. It seems to be more stable now. I listened for a few hours yesterday and the app (iPad) did not stop responding even once. So that's definitely good news.

I'm not sure if it's due to improvements in the latest release, or perhaps my unit has more hours on it, but I'm going to agree with others that it does sound better than Roon at this point. Key differences I noticed: blacker background, more balanced sound, tighter bass, and an overall more refined sound. I listened to about 10 songs and went back and forth between Sense and Roon for each song. These differences were obvious on pretty much any song I listened to. Once I got used to Sense's sound signature, Roon does sound a bit less refined -- it has more bloom (not in a good way), the bass is looser (comparatively speaking), and vocals are more forward sounding (which might not be a problem for some).

Having said that, the user interface -- specifically the additional info on artists, albums, recommendations, etc. is still far, far superior to Sense. Also, Roon Radio is a killer feature that I hope Innuos is working on for their next release.

I appreciate the thoughtful comments on this thread.

You nailed it! Correct on all points based on my experience. Yes, 2.08 has solved near all the issues. Wish they had a radio or DJ feature also!

 

I find myself using Roon for most background listening, to find new music, and when I want to learn more about a certain artists and like artists. When I critically listen to a whole CD, then I use Sense  

 

Found the opening of this thread extraordinary. If the majority of users are content then any issues are down to individual set up. I’ve had Sense from day 1 and also done a little beta testing. 2.0.8 is the first stable iteration. A few factual observations:

- it finally solves the connectivity issues which arose when you minimised the app. I’m not a fan of the splash screen reappearing each time you bring it back from minimised but others don’t seem bothered and I’m already used to it.

- absolutely no issues reporting bugs or feature requests. Known issues if you use a VPN; haven’t configured your firewall properly pr are using some older iOS and Android devices. 

- I’m not sure why there is comment about Tidal integration. It is currently inferior to the full Qobuz integration but Innuos were upfront from the off that full Tidal integration was planned but was a way away. A recent comment from the engineers at Naim detailed just how complex and frustrating achieving that integration is. 
 

- If Roon sounds better then any iteration of 2 then you have a system issue. I make no claim on golden ears or such things but it’s obvious to say the least. Ives friend with little limit on their ability to spend and tweak their system. They’ve a lifetime membership of Roon and have tweaked all manner of things in an attempt to get it to once more sound better. It’s yet to happen. 

Well fortunately the bug reporting issue has resolved, but still having the "updating library" spinning wheel after uploading USB files. Have to reset my unit in order to clear it.

At least Innuos knows about it now 😉

Side note pulled the trigger on a Phoenix... Excited to test it out and put a bow on my system for the holidays and thereafter.