Reach out to Roon or even go on the Roon user forums. There usually is someone from the Roon team there for follow-up concerns
Roon drops signal
I have been using Roon via a SGC optic transporter and Bricasti M5 streamer feeding a Rockna Wavelight DAC. Periodically at the completion of an album the signal is dropped and I have to stop and restart the DAC to continue the music. I reached out to SGC and was told it was likely a networking issue related to Roon. The really interesting thing is it seems to be specific to certain albums ( ie always occurs at the end of a given album ). Has anyone encountered a similar drop off? And more importantly has anyone figured out how to fix this?
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- 12 posts total
@mpomerantz I've experienced the same occasionally. Is this happening when the music is streamed files vs. local file on a drive/NAS? If the latter case, one thing that helped was in Roon Settings>Library>Skipped Files you can see a list of tracks that Roon is having trouble digesting. These may include corrupt tracks, incompatible file formats, png artwork. I found that removing those tracks from my library folder helped eliminate the issue. If they are all streamed files, all I can suggest is make sure you have latest updates in Roon, Sonictransporter and the OS on your remotes. If none of that helps, a deletion/reinstall of Roon database and Core might help, but that will take some time. PM if you need help with this. I crawled up the learning curve and did so to fix another issue. Cheers, Spencer |
Hi Spencer, Yes its all streamed files from Tidal. I do have the latest updates on Roon and the sonic transporter; but no on my remote/tablet. I think I will try the tablet update first, as that seems the least painful one to update. Thanks for the advice. I must admit, I have become quite the technophobe and really like the plug and play world. I will let you know how it goes. Thanks for the tips. Mike |
- 12 posts total