TMR Audio; Never Again


First off thanks for the community for trying to help me with the Aurender A10 over the weekend, though I never did get it to play music. Turns out it wasn't my incompetence THIS time, it's defective. I just spoke to Ari from Aurender who DID call me back, TMR never did, still waiting. TMR was uncooperative ignoring me totally. Never again!

joeyfed55

I have also purchased from TMR in the past with great results. Last week I purchased another product and immediately after the purchase decided to change the item. They were very accommodating and made the switch effortlessly. Good folks to work with.

Add me to the list of satisfied TMR customers. Nick has been a fabulous person to work with there. Josh's response is a mirror image of their customer service values.

 

Another satisfied TMR customer.

I have bought from them several times and never had a problem with their sales or help departments.

JD

Nothing but good experiences for me.

I bought an ARC LS26 and a couple of the capacitors came loose during shipping.  They made it super easy to return it and sent it back with upgraded capacitors.  It's been working like a champ for years.  Everyone I talked to was nice and super helpful.

Sad to see one disgruntled keyboard warrior bring his poor attitude towards the world here instead of working things out with TMR.

Another great experience with TMR here. I purchased a Jeff Rowland Model 2 amplifier that had a noise issue in one channel. They picked up return shipping, had the unit repaired and reshipped all at their expense in a more than reasonable time frame.

TMR is one of the "good guys" in high end audio.