Hmmm... this thread is beginning to remind me of the Tekton threads from a few years ago. Same plot at work here .... a handful of fans singing praises of the brand, small sample size, anyone who dares to criticize the brand is ’dealt with’ appropriately, punching way above its price point, select anecdotes from people preferring the brand to other brands which are 3-5 times more expensive, etc. etc.
I just don’t see where @metaldetektor is trying to play the official policeman of audiogon. FWIW, I completely agree with his assessment, which I feel is fair and balanced. I can certainly relate to a lot of what he is saying.
And finally, instead of addressing the concerns (email) that pt999 raised, we are going after the messenger. So he is now an expert who borrows dacs to feign expertise? How else are you supposed to compare equipment in the absence of dealer stores? And who says that you cannot compare the 005 to May? If someone can claim that it beats the Mola Mola, I think it’s fair game if someone finds the May a better DAC compared to Musetec. Like most things in audio, it’s about personal preferences.
And finally, exchanging equipment in lieu of faulty equipment is not the same as returning something for a full refund. If the email reproduced by pt999 is indeed authentic, it is clear that Shenzen is not being upfront about their policies. If there is re-stocking fee than it must be stated clearly on their website. Otherwise, the company is being deceptive. Simple as that.