Struggling to spend 13k with three dealers


Is anyone else running into this? I've been trying to buy a used pair of Wilson from a couple of dealers in the NY area and from one in the Chicago area- each has a pair I've been interested in yet all are super slow to respond to emails, quote a final number, give a clear number on a trade I have etc. Each have their own wrinkle, high shipping charges, high pick up charges, avoiding doing a set up etc. Super frustrating - I've literally bought a car faster than trying to buy a pair of used speakers. I've thrown in the towel after a month of endless emails and conversations. Weird. I used to run a retail audio chain. We chased every deal, quickly determined if we could do it and made it work- or nicely declined the deal. Is business so good that there's no interest in selling 13k speakers that they're holding in inventory? 

128x128cowan217

My thoughts are that a lot of dealers are plenty busy catering to the 1% ers.

They aren’t going to give the rest of us a lot of time when they are busy installing complete AV/Security and whole home networking and music systems. That’s who gets their prime dealer attention.

 

It's also worth thinking about how they are going to make money on this deal, at least a little.  If these are trade-ins, they probably need to recoup 100% of the trade in value so have no desire to negotiate or need to charge more to make up for a prior deal.  Another thing to consider is, among their customers are you going to be in the middle or low end of spenders?   Not saying you shouldn't be treated well, but that dealing with a vendor who thinks of you as their prime customer makes a difference.

As others have suggested, I would call them.  You can hash out the deal within a couple of minutes that way and get the ball rolling.

Call John Rutan at Audio Connection in New Jersey.....he'll be responsive and make you smile.

Seriously, just checked a site that does only pre owned and they say they need two weeks to respond to provide a trade in quote...ridiculous- you can trade car in and drive out in two hours; you can buy a house in a day but our audio dealers can't return calls, can't develop quotes and need weeks to respond.

Some of this may be specific to the dealers in question, but I wonder how of it is a function of the general "pandemic economy."

Here in central NY, we have been getting callbacks for all manner of goods and services, even for previously reliable providers, or providers who text saying when to expect a call.

If supply chain issues mean you don't have stuff to sell (or have multiple buyers for every item), and labor issues mean you don't have services to provide, your incentive to communicate must diminish.

There's worse problems in the world, of course, but it is a drag. 

Others experiencing similar?