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Roon software bug with Innuous Zenith 3?

I'm still using Roon with my Zenith 3.  Since the latest update (Roon 1.8 build 880) I'm having a strange problem.  Every few days, Roon will show about 1/3 fewer albums than I actually have. Also, when this happens and I try to save a new album from Tidal or Qobuz, there's no artwork displayed  and when I go to my albums>Sort by date added, the new album is not there.  If I turn off and back on the power to the Zenith, all problems go away and the newly saved album appears as does the artwork .  A few days later the same problems come back.  Roon tech support is unresponsive.  I know.... I could download the new Innuous software to substitute for Roon.  But I'd still like to have Roon working correctly.  Is anyone else experiencing these problems? Any ideas/suggestions would really be appreciated.

wolverine1
raysmtb1's avatar
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raysmtb1
793 posts
 

You’re not alone, I’ve had all kinds of headaches with my Roon since those updates. I hope they get them fixed soon or it’s going out the window

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drrsutliff
838 posts
 

Roon has already issued the update to build 882.  This seems to address a few of the early noted issues.

wolverine1 OP
39 posts
 

Roon says I have 882 installed and that it's  the latest version.  If there's an update which fixes the problems, I don't have it and apparently it's not available yet.  Hope it becomes available soon and maybe Roon will do a better job of testing software before releasing defective products.

chorus
976 posts
 

The last version posts things in weird places as well. 

 

Who has tried the Innuos Sense non-Roon option recently released?

Once I learned of Roon's sound degrading quality I am beginning 

a search  for something better.

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drrsutliff
838 posts
 

Im sorry you are having issues with your setup, but it doesn’t actually make it a defective product.  I have had no issues with the update on my Wolf Alpha SX3 server and know many others who have had a smooth transition to the new update.   I have also read a number of posts by Roon users stating exactly the issues you are having.  Obviously within the shear number of platforms that Roon operates on there are some idiosyncratic outcomes that will take time for Roon to work through.

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