Struggling to spend 13k with three dealers

I never the less find it bizarre that when asking a dealer of Harbeth what they'd take a pair of mint rosewood HL5 super plus in for it's as if they've never heard of the model, ask for the description several times and stumble and hesitate as if they have no idea what they might sell for- meanwhile they've been a Harbeth dealer for years and are in fact a distributor too..."we'll call you in a few days after doing research'"...

Just take delivery and you'll figure out how to set up.  They are speakers, not something complicated like running a retail audio chain.

Not true.  Wilsons are notorious for the effort/expertise required to set up properly for best performance.  My guess is the dealers aren’t keen on dealing with your trade-in situation and can probably sell the Wilsons pretty easily to someone without a trade.  That’s what I’d be thinking if I was the dealer.  That, however, doesn’t excuse them for not their poor responsiveness and communication.  Good luck in your quest. 

Yes, I believe the trade in aspect is the hold-up. If so the dealers should just say so with reasoning.

$13k is a not going to energize most Wilson dealers. 

These days before buying anything all consumers need to

evaluate-Does this operation strike you as one which

is going to be able to function through a transaction?

Because everyday more businesses become unable to

perform basic tasks. This is a new "Homework" assignment

to perform before shopping.

So, yes, I've been calling and talking with the dealers not just emailing. I'm not lowballing- they seem to be inflexible on their price- and I'm taking their lowball offers on my trades, and, in some instances being charged 400-600 to deliver their speakers to me and pick mine up- not cheap. Despite this there's still way too much time between returned phone calls and emails, half answered questions etc. And I'm actually trying to buy a new pair of Sabrina X at full retail while trading in my speakers at 40% less than they sell for on Audiogon (yes, I know the dealer needs to make a profit on my trade and that's ok).  I can call Wilson and find out that the color Sabrina X I want is a 60 day wait- and I did that today, it took 5 minutes. Somehow it takes the Wilson dealer I'm working with days to get get the same information. There's simply no urgency from any of these dealers to make a deal. I'm getting worn out by it all frankly and losing interest. It should be a pleasant, simple and fast transaction. I'm not a difficult customer and am not asking for unreasonable prices or service. I really don't get it. Too painful. Every call I make seems to result in the same convoluted, slow, hesitant responses that takes days, weeks even to get to a price and a possible transaction point.