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Struggling to spend 13k with three dealers

Is anyone else running into this? I've been trying to buy a used pair of Wilson from a couple of dealers in the NY area and from one in the Chicago area- each has a pair I've been interested in yet all are super slow to respond to emails, quote a final number, give a clear number on a trade I have etc. Each have their own wrinkle, high shipping charges, high pick up charges, avoiding doing a set up etc. Super frustrating - I've literally bought a car faster than trying to buy a pair of used speakers. I've thrown in the towel after a month of endless emails and conversations. Weird. I used to run a retail audio chain. We chased every deal, quickly determined if we could do it and made it work- or nicely declined the deal. Is business so good that there's no interest in selling 13k speakers that they're holding in inventory? 

128x128cowan217
czarivey
5,732 posts
 

bro spend it with me and get 2013 Harley VROD that I have instead.

That could be done much faster!

cowan217's avatar
cowan217 OP
112 posts
 

hah ! I rode for 40 years, many Harleys and BMW's loved them all !

artemus_5's avatar
artemus_5
1,914 posts
 

Sorry to say it but I suspect this has or will become the new norm for shopping. FWIW I'm  sure glad to be retired. The present environment is ridiculous and getting worse for the business & the consumer. Plus you have the Christmas holidays which always causes issues for business and consumer alike.

cowan217's avatar
cowan217 OP
112 posts
 

I guess but I'm just not up to the struggle to spend my money. I was just quoted $800 to deliver a pair of Wilson Sabrina- new- no set up and to have the delivery people take back my Klipsch and Harbeth- a round trip of 200 miles - I could literally send an Uber for the equipment for half that price. 

 

Exhausting process. I cancelled it all and will continue enjoying my current system and keep 12k in the bank (the difference in the trade prices vs the new, full list price Wilson I would have bought- with no set up). 

Infuriating for sure. 

daveyf's avatar
daveyf
2,835 posts
 

Why would a dealer react the way that you say...

A few thoughts come to mind, they are so busy that they couldn't care about their business and particularly new customers like you who they have never dealt with before. The dealer is so flush with cash, that a $13K sale is peanuts to them, as their typical buyer is spending millions of dollars every year...or maybe they are doing the business as a hobby, and the same thing applies with their customer base. Lastly, you are asking for a trade in, which means they have to write an ad and try and sell your traded in gear, that takes some effort. 

I think these guys are doing you a favor with their responses ( or lack thereof)...they are telling you to take your business elsewhere and give it to a much more deserving person. They are also demonstrating to you what their after sale service would like IF you made the mistake of buying from them in the first place. 

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