Returning damaged item to seller....
I bought a Project Ground It which unfortunately was damaged during shipping. The seller refused refund even after sending multiple pictures of damaged item to him. Only after I initiated PayPal action did he decide to refund me. Through out this process he did not want the item back. Now he has decided he wants it back. I am willing to return it but he refuses to pay for return shipping costs. Am I correct in thinking he should pay return shipping fee? Thanks!
PayPal has a free return shipping program if you're not satisfied with your item and paid with PayPal. Details are at the link below. https://www.paypal.com/us/webapps/mpp/returns Basically you pay for the return shipping and then you file a claim with PayPal. I have used it many times and it does work great. |
bugredmachine - that was what I intend to do.srinisr - did not know that about PayPal, thanks!Still no reply from seller on my offer to pay 1/2 for shipping. |
