聖HIJIRI Users thread

For whatever it may be worth to anyone, I agree with members who are speaking highly of Colin. A few months ago, I auditioned some $15K speakers from Gestalt, which were excellent, but--in the end--not for me. He did not hesitate for an instant to refund my money in full when I informed him I was going with a different speaker. In fact, he was a perfect gentleman, even though he had invested quite a bit of time conversing with me about how to set-up the speakers I was auditioning to get the most out of them.

With all due respect, it is the dealer who is taking the bigger risk in these auditions. Even with a credit card number as "insurance," a buyer can always fabricate a reason to do a charge back and leave a dealer in an untenable position if gear is damaged, etc. I do not deny there is some mutual risk, but it has also been my experience that most dealers require purchase with an agreed-upon window to return for a full refund. That works for me, as long as the dealer has an established track record and excellent feedback from respected longtime members, as is the case here.

As others have indicated, you can deal with Colin with the utmost confidence.

Well, that’s a good comment. I appreciate it. But I disagree, IMHO the buyer has the most to risk when it comes to securing a refund once the transaction has been completed. 

Again though, before the Pandemic there were demo units available.

ozzy

Ozzy, Colin is far more than a nice talker. He puts action behind his words. I find him a rare commodity these days. Low keyed gentleman that puts no pressure on you and speaks respectfully about other dealers and brands. Just a kind man.

He has listening skills like nobody I have ever experienced. Very talented listener with keen skills on how to properly set up speakers. He knows exactly what to listen for while patiently and tirelessly optimizing his customer systems. He coaxed so much more out of my new speaker, which I purchased elsewhere, that it left me realizing how much I still have to learn.

He has listened to many, many high dollar cables. He did the comparisons while deciding on the brands he would carry. After testing he decided on Hijiri and Tchernov. These cables are very special. Both deliver on music’s beauty and nuance in a special way. I know his listening skills are better than mine. They just are. He is gifted in my opinion. Without him I would still have a nice sounding system and cables. However, I would have missed the level of engagement and enjoyment I now find with my music. That is true for me.

This is certainly as, if not more important,  than the size or annual sales afforded by a dealer in my experience and opinion.

Gentlemen,

I do appreciate all your comments and concerns. All valuable here. Please, let's keep this on topic and cordial. Honestly, I never thought that this thread would go over one page, but glad that there are those out there who have contributed their impressions and those who'd like to give Hijiri a try. Ozzy, I do hope that you will be able to find a way to audition Hijiri, but I understand if it does not work out. Also, if you consider the Millions line too much of a risk, you could try the Performance line at about a fifth of the price. Several here have mentioned how good it is.

“If you received a refund, then why are praising the product?”

@ozzy,

The refund was received for another ‘custom’ product that did not meet my expectations. Colin asked, how can we make it right, I said I’m not comfortable with replacement and would like to send back the merchandise. He said no problems, I am going to issue you a full refund and address the quality issues with the manufacturer.

It is worth pointing out that custom orders are typically non-refundable.

PS: My system has a full loom of HIJIRI “Million” series cables.