I think you're jumping to conclusions pretty quickly on the ops post. Just because this is the ops first post and Ska_mans second? Ska_man has been a Agon member for at least three years. Did it ever occur to you that someone would be into hi-fi and not be a Agon member? I would imagine as I would do, he Google searched Avantgarde and Agon showed up. Cut the guy some slack and wait it out a little before you jump to conclusions. If I paid that much for speakers I'd have done the same thing. Things fall through the cracks and people make mistakes. Who's to say Velma Lou at Avantgarde dropped the ball?
Why has Avantgarde Quality Slipped ?
I purchased a pair of Duo Omega Speakers last year.
The dealer came to the house and installed them along with all the electronics.
From the first time the speakers played their was a noise in the left speaker and the speaker connection kept dropping out. It took a few weeks to convince the dealer to return and take the internal speaker amp back to his shop.
In the end it took about 4 visits to my house to repair both new speakers plus it cost me another $800 dollars to fix the new speakers.
I've had problems with Avantgarde and the speakers from day one, spent lots of money repairing them, several weeks without any speakers and now just recently I've written three letters to Avantgarde and that have not acknowledged a single letter!
What happen to them? Is the company now run by Accountants instead of music lovers?
Has anyone else had problems with Avantgarde customer service and poor quality control or is it just how they deal with people living in Asia?
The dealer came to the house and installed them along with all the electronics.
From the first time the speakers played their was a noise in the left speaker and the speaker connection kept dropping out. It took a few weeks to convince the dealer to return and take the internal speaker amp back to his shop.
In the end it took about 4 visits to my house to repair both new speakers plus it cost me another $800 dollars to fix the new speakers.
I've had problems with Avantgarde and the speakers from day one, spent lots of money repairing them, several weeks without any speakers and now just recently I've written three letters to Avantgarde and that have not acknowledged a single letter!
What happen to them? Is the company now run by Accountants instead of music lovers?
Has anyone else had problems with Avantgarde customer service and poor quality control or is it just how they deal with people living in Asia?
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- 28 posts total
- 28 posts total