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Timbernation Platform Problems

I recently bought a 19" x 19" x 2" maple platform from Timbernation. The plan was to use this platform with my Zoethecus amp stand for supporting my ARC Ref110 amp. When I received maple platform one of the sides was not properly planed down. The surface is irregular and rough. I will try to post a photo or two soon. 

When I contacted Mariah at Timbernation via email here is the response I received: "I showed Chris the pics and he said that it will fit into your stand just fine. Did you try it yet? You will be able to put the unfinished side down into your stand and the finished side will be facing up." 

I expected a maple block that was of high quality and not one that has significant imperfections on one side. Has anyone had any similar experiences with Timbernation? Should I just accept this? Any input or advise is appreciated.
pilrem
nonoise's avatar
nonoise
10,928 posts
 
I've mentioned in another thread that if you have any doubts, search out some local talent. I've got a connection to a really good carpenter that charges even less than Timbernation. I already have a rack and speaker stands from Chris but from now on, I'm going locally sourced.

All the best,
Nonoise
jayctoy's avatar
jayctoy
4,219 posts
 

I want to order stereo racks and Jen air stove cover but no one answer the phone and email,This made me wonder if I should go ahead?

jayctoy's avatar
jayctoy
4,219 posts
 

Got a call back from Chris 8weeks wait, I think Iam ordering soon...

muaythai's avatar
muaythai
44 posts
 

I'm about to order from them, even though some of the haters posted numerous times on this thread (we understood with your first post you aren't a fan).  Seeing their work and talking to owners convinced me to move forward.

garebear
1,159 posts
 

Caveat emptor !!!!......

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