Berkeley CA audiophile is desperate need of help

Please give us a call we used to sell a ton of Innousous products

Fom your post it isn’t clear what your problem is

 

Is the server falling off the network?

 

Is the issue sense or roon related?

 

If you are using Roon are you hooked up directly to the router?

 

Mesh networks or extenders can be problematic

 

Is the issue you can’t get sound out of the dac?

 

We can assist you but need to know these questions

 

Did you ask why your local dealer wouldn’t assist was the reason you did not purchase from them?

 

To rest your dac is easy download a free roon trial if you are not using roon hooke up a laptop to your dac using thesame USB cable and roon sees yourdac that will rules out your dac and and cable

 

Usb cables can be bad

 

NEXT GO TO BEST BUY AND PURCHASE ANY ROONCOMPATIBLE DEVICE AND SEE IF YOU CAN STREAM TO TEST IF YOU CAN STREAM TO IT VIA THE NETWORK

 

DAVE and Troy

AUDIO INTELLECT NJ

FORMER innous dealer

US IMPORTER 432EVO MUSIC SERVERS AND

STREAMING SPECIALISTS

 

 

 

 

 

 

 

Then

 

 

 

 

My Innuos server stops working about once a month.  I unplug it for 10 seconds and let it reboot and so far that has fixed all problems.

@dougthe biker, I wish that would be the case with

me. Thanks.

 

I run Roon with a Pi 4 endpiont and core running on Linux.  The only times I've had a problem is that my DAC's sample rate would stick before I upgraded the DAC firmware.

 

This thread is a great reminder to myself of why I am absolutely not going with a dedicated streamer route.

Bander-hope your problem has been solved.  I didn't mention another obvious thing in my previous post--do you have other sources--a turntable, tuner, etc.--and did you check to see if they work?
 I assume the dealer who said no to bringing in your server is AudioVisions since I believe they are the only Innuous dealer in the Bay area.  I'm not surprised.  I could go on about my experiences with them and wouldn't buy from them under any circumstances  . I bought my Innuous from Dave at Audiotroy and he can be very helpful.  He offered to assist so you should call him.